FAQs

We typically process a case within 7 to 10 business days.

Yes, we are fully HIPAA compliant and maintain strict confidentiality measures. We are open to signing a nondisclosure agreement for added security.

You'll receive exclusive access to our ZenCorp cloud-based client portal to upload records. After providing an itemized estimate and detailed work plan for your approval, we'll commence upon your acceptance.

Yes, use our "Estimate Calculator" on our website or request a detailed, itemized estimate. Work begins upon your approval of the project cost estimate.

No, payment is due upon delivery of the completed summary. We accept ACH, checks, and credit cards for seamless transactions.

Yes, Our first case review (up to 500 pages) is complimentary. Law firms also benefit from attractive volume-based discounts monthly.

While we do not charge expedite fees for most cases, nominal fees may apply for urgent high-volume cases.